Frequently Asked Questions

1. Do I need a doctors referral for this service? No

2. How can I access the telehealth physiotherapy services? You can engage in telehealth physiotherapy with us via mobile phone, tablet/ ipad, laptop or desktop computer. You just need internet or mobile coverage.

3. Are your sessions run in a digitally safe manner? All telehealth videoconferencing sessions are run entirely through a secure encrypted telemedicine service in real time.

4. What are the benefits of telehealth physiotherapy? Telehealth physiotherapy can provide access to high quality, safe, evidence based health care for anyone which removes a significant barrier for those living in rural and remote settings. It also reduces travel time and costs associated with travel, provides ease, flexibility and convenience of making appointments. Telehealth can also reduces exposure to various illnesses.

5. Can I claim my health fund on your services? Yes! Telehealth Physiotherapy is available for claiming with over 40 Australian Private Health Funds. Contact your provider, for more information on your coverage and eligibility.